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FAQ ​

This guide describes the FAQ section.

For general guidance with modifying sections, refer to Sections overview, and Shopify help: Sections and blocks.

Configure the FAQ section ​

To configure your FAQ section:

  1. Go to Customize theme.

    In Theme editor, at the top of the page, use the dropdown to select a page that contains a FAQ section.

    Note

    The section can be added into any page, except Giftcard and Customer pages. To add the section into the current page, select Add section > FAQ. Refer to Shopify help: Add a section.

  2. From the side menu, select FAQ.

  3. Select a setting described in the following table.

Setting nameDescription
Display on cardSet the Display on card checkbox to on or off.
Heading text styleUse the Heading text style options to select Heading or Body.
Two columns on desktopSet the Two columns on desktop checkbox to on or off.
TitleIn the Title text box, enter (heading) text to display.
TextIn the Text box, enter text to display.
Color > Color schemeUse the Color scheme selector to select a color scheme.
Color > Theme settings (link)Follow the Theme settings link to open Theme editor's Color theme settings. Use the settings to edit the theme colors for your entire store.
Color > Use gradient for backgroundSet the Use gradient for background checkbox to on or off.
Theme settingsIf available, select Theme settings to access additional settings for the section. Refer to Section theme settings menu.
Custom CSSSelect Custom CSS. In the box, enter custom CSS styles to apply only to the current section. Refer to Shopify help: Add custom CSS. To apply custom styles to your entire online store, refer to Theme settings > Custom CSS.
Remove sectionSelect Remove section to delete the section from the current page.

Configure a block within a FAQ section ​

To configure a block for your FAQ section:

  1. Go to Customize theme.

    In Theme editor, at the top of the page, use the dropdown to select a page that contains a FAQ section.

  2. From the side menu, expand the FAQ section menu.

  3. To configure an existing block, select the block from the side menu.

    To add a new block, select Add block-name, and then select the block you added.

    Note

    Inside the section, you can add, remove, show, hide, and move blocks. Refer to Configure blocks inside a section, and Shopify help: Sections and blocks.

  4. Apply a block setting described in the following table.

Block nameBlock descriptionBlock setting(s)
QuestionDisplays a question (and answer) inside the section
  • Use the Icon dropdown to choose a graphical icon to display inside the block. There are more than 50 icons, including: Box, Check mark, Like, Map pin, and Star. For no icon, select None (default).
  • In the Question text box, enter text to display.
  • In the Answer box, enter text to display.
  • Select Remove block to delete the block from the section.
Background patternDisplays a stylistic pattern as a background inside the section.Refer to Background pattern.
Background shapeDisplays a stylistic shape as a background inside the section.Refer to Background shape.
StickerOverlays the section with a stylized sticker.Refer to Stickers.
Shape dividerDisplays a stylized separator between the current section and the next/previous section.Refer to Shape divider.